Return Policy

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.

Special orders and custom pieces are non returnable or refundable.

The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
Please mail your package in a prepaid, insured, traceable method to the address below.

Chatham J
94 Main Street
Chatham , NJ 07928


Privacy Policy

We value your business, and respect your right to privacy. Our web site is a safe environment for anyone who visits or purchases from us.

We use the information you provide about yourself when placing an order only to complete that order, to send you our newsletter and software update notifications, and to use it internally for informational purposes. We do not share this information with outside parties except to the extent necessary to complete your order. In no other way do we share your information with anyone else, for any reason.

We accept credit card payment with Visa, MasterCard, and American Express. If you order using a credit card, you'll see the nameChatham Jewelers on your statement. 7% sales tax applies to purchases.

You can find our policies on returns, placing secure orders, privacy act, you can also found out our shipping policies.

Here you will find the policies that Chatham Jewelers follows. You will always be treated with courtesy and can expect these Standards of Customer Service when interacting with us.